Sales Mantra CRM Software: Changing the Face of Sales Force

      Sales force automation is a technology solution which helps and manages your sales force, making loads of manual function redundant, thus saving big on the  productive time of your sales force. It is basically a technique to automate the business tasks like order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation sales, that leads to sales. But, to automate the process, you have to take the support of a software that is known as Sales Force Management Software . A brief look at the features of a sales force automation solution would make the functional understanding clear. Just have a look at mobile-based sales force automation software Sales Mantra specially made for the FMCG industry. It’s a mobile-based application accompanied by dashboard which can be viewed from office screen as well. Geo tagging : It...

     Sales Force Automation (SFA) is an integrated application of customizable customer relationship management ( CRM ) tools that automate and streamline sales inventory, leads, forecasting, performance and analysis. SFA tools include Web-based (hosted CRM) and in-house systems.SFA is also known as sales force management system . All SFA systems are built with two core components: Content management system: Tracks customers, activities, forecasting, contacts, communication/sales history and analytics Sales lead tracking system: Tracks lead and opportunity pipeline data Sales force management gives you a chance to improve your sales efforts and accordingly reduces disorganizations, cuts sales cycles, which is vital for monitoring and broadcasting as well as assessing sales performance and forecasting its future growth. Sales force automation software has features which maximizes sales activity of any business. The features include stock control, analy...

     Service Automation is the process that works as a supporting system for the service staff and managers to achieve their work-related objectives. Infrastructure, Data, Devices, and Software are the key components of service automation. The automation of everyday life is not an unusual occurrence: from grocery shopping to the management of our very social life, we smoothly automate a great many tasks. Customer service automation is no exception. There are 5 major domains of Service Automation − Contact Centres − they are the main basis of the customer relationship. They address customer queries via Email, telephone, instant messaging, SMS, or fax. They have databases, Automatic Call Diversion (ACD) system, and voice recording system. The staffs respond to Emails and chats with customers regarding problem and solution. Call Centres − they are a part of contact centres which majorly handle inbound and outbound calls. They perform typically more ge...

Requirements: 1. The company has its presence across varied locations so it becomes difficult to track the activities of different sales personnel as well as agents across these different locations without the aid of a centralized solution. (as different sales persons have a set of agents as a team and they work to close the deals). A set of 20 sales persons who handle 2000 agents(mostly individuals) and further those agents deal with around 2,00,000 customers.   2. The line of Business requires multiple dealings with the customers as there are different policies/products being offered to the customers. The complete history of all Communications / Discussions must be immediately available whenever required, policy details, 3. A proper format for the sales agents to enter the data for the sale made or new leads generated. 4. Different sales personnel often spend their time on the same sales call as there is no toll to check the duplicity of the sales call. 5. Generation of leads th...

We expect to do better business in new financial year by overcoming the obstacles we faced in last year... Are you ready to invest a little amount in your sales activities to make a big difference than last year... If yes try CRM i.e Salesmantra Boost your sales activities this year. Overcome challenges of sales Manage your new branches and sales team Explore the potential from existing customers Do timely follow up with your all prospects Convert your neglected calls into sales order Try to identify why your sales call have been closed in last year. Give a look how many order you have lost to your competitors and why?? Get your customer’s feedback to improve service than last year. See how many compalints you looged last year and how many you have resolved on time Were you able to collect payments fr...

You have worked very hard to build your business, most lovingly and painfully, and you naturally aspire to grow at faster pace each day. You are aware that the business is all about Acquire - Service - Retain! The goal of most of the businesses is to make a profit by Acquiring, Servicing and Retaining customers (A-S-R). Worried About? Lead Generation Lost Revenue due to Employee Attrition Follow up Missed-Opportunity Lost Effective Allocation of Complaints Increased Competition Non Viable Service Contracts AMC / Warranty / Consumable Tracking ... Give us a chance to explain you: Why do you need  SalesMantra -  CRM  ? What priority you should give to CRM? Let’s explain what you need to know, and know if CRM is needed at your company. These questions can determine your CRM needs: How many prospecting follow-ups do your sales reps make each day? Does everyone who communicates with a customer knows what their coworkers said to them or d...