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Showing posts with the label sales management

Best Email management tool that isn’t bloated to CRM System

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      When your customer records are in a CRM, and emails are stored in a mail client, what your sales reps eventually get is a messy and fragmented system that gives absolutely no context about a customer’s needs at all. The email management system in Sales Mantra gives you one place to access all your sales interactions, eliminating the need to switch between applications. By connecting your mailbox, the CRM filters out only your relevant customer emails and associates it with the lead or contact along with attachments, if any. You can also send e mails either from your mail client or from Sales Mantra and find the e mails in the Sent folder of both apps. The email management tool also has email tracking that tells you who has opened and clicked the  link on your email, when and how many times. Swiftly shoot out emails, receive emails and send emails in bulk to a larger group of customers, all from Sales Mantra. Types of Email Management Software Ther...

Importance of Sales Force Automation in 2018

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      Sales force automation is a technology solution which helps and manages your sales force, making loads of manual function redundant, thus saving big on the  productive time of your sales force. It is basically a technique to automate the business tasks like order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation sales, that leads to sales. But, to automate the process, you have to take the support of a software that is known as Sales Force Management Software . A brief look at the features of a sales force automation solution would make the functional understanding clear. Just have a look at mobile-based sales force automation software Sales Mantra specially made for the FMCG industry. It’s a mobile-based application accompanied by dashboard which can be viewed from office screen as well. Geo tagging : It...

Sales Force Automation

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     Sales Force Automation (SFA) is an integrated application of customizable customer relationship management ( CRM ) tools that automate and streamline sales inventory, leads, forecasting, performance and analysis. SFA tools include Web-based (hosted CRM) and in-house systems.SFA is also known as sales force management system . All SFA systems are built with two core components: Content management system: Tracks customers, activities, forecasting, contacts, communication/sales history and analytics Sales lead tracking system: Tracks lead and opportunity pipeline data Sales force management gives you a chance to improve your sales efforts and accordingly reduces disorganizations, cuts sales cycles, which is vital for monitoring and broadcasting as well as assessing sales performance and forecasting its future growth. Sales force automation software has features which maximizes sales activity of any business. The features include stock control, analy...

Service Automation

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     Service Automation is the process that works as a supporting system for the service staff and managers to achieve their work-related objectives. Infrastructure, Data, Devices, and Software are the key components of service automation. The automation of everyday life is not an unusual occurrence: from grocery shopping to the management of our very social life, we smoothly automate a great many tasks. Customer service automation is no exception. There are 5 major domains of Service Automation − Contact Centres − they are the main basis of the customer relationship. They address customer queries via Email, telephone, instant messaging, SMS, or fax. They have databases, Automatic Call Diversion (ACD) system, and voice recording system. The staffs respond to Emails and chats with customers regarding problem and solution. Call Centres − they are a part of contact centres which majorly handle inbound and outbound calls. They perform typically more ge...

A Satisfied Sales Force Can Create Magic

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What will be that one thing which will take you to the point where you see your organization on April 1, 2014??? You may be thinking of fancy marketing strategies, acquisition of new talent or cost cutting. But, our answer to this simple question is “Your People i.e. Your Satisfied Sales Force”. Yes, a satisfied Sales Person can create magic in your organization and rocket your sales figure once he put his heart in his Sales Pitch. So, let’s gift your sales team a tool called SalesMantra TM (Online CRM Software) this financial year using which they: · CAN keep all the customer information at a centralized place which could be retrieved by him anytime (& by you too i.e. seniors/superiors) on a single click, no matter he is in office or went out-of-station. · CAN wipe out the unproductive time from their schedule wasted in reports formulation, searching for customer follow-up history, their contact details, previous order details etc. · CAN segregate all his lead...

How to estimate your Return on Investment (ROI)?

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Our software Sales Mantra will help you for managing the sales and service team in all the branches. How do you estimate what your ROI on SalesMantra- CRM will be? To determine the cost of not implementing CRM, put some numbers to the following:  1. How many existing accounts did your company lose in the past 12 months and what were the annual revenues? 2. How many new sales opportunities did your company lose in the past 12 months and what were they worth? 3. How much non-sales activity are your salespeople doing (writing reports, processing paperwork, implementing their own marketing programs, dealing with customer service issues and getting trained? Estimate an amount for this based on the salesperson closing X more accounts per year and add this to the "loss" column. 4. Estimate the revenue of the sales opportunities your company missed for timing or lack of follow up? 5. What are other departments are doing to support sales? How many calls a day are ...

SalesMantra - An End to End Sales & Service Management Software

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Maintaining healthy relation with the existing customers and adding new customers continuously is of utmost importance. A perfect CRM system is the need of the hour which codifies the interactions between you and your customers, so that you can maximize sales and profits using analytic. We are writing to you to present our online CRM solution SalesMantra TM -An End to End Sales & Service Management Software to your prestigious organization. SalesMantra TM helps in improving the efficiency of following 2 functions; thereby cutting the unnecessary costs significantly. 1. Sales Force Automation 2. Service Force Automation Contact Management Enquiry Allocation & Tracking Quotations & Follow-ups Sales Funnel & Projections Target v/s Achievement Sales Order Management Expense Management Informative Reports to support Strategic Decision Making Service ...

Need of CRM software for Sales Force

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You have worked very hard to build your business, most lovingly and painfully, and you naturally aspire to grow at faster pace each day. You are aware that the business is all about Acquire - Service - Retain! The goal of most of the businesses is to make a profit by Acquiring, Servicing and Retaining customers (A-S-R). Worried About? Lead Generation Lost Revenue due to Employee Attrition Follow up Missed-Opportunity Lost Effective Allocation of Complaints Increased Competition Non Viable Service Contracts AMC / Warranty / Consumable Tracking ... Give us a chance to explain you: Why do you need  SalesMantra -  CRM  ? What priority you should give to CRM? Let’s explain what you need to know, and know if CRM is needed at your company. These questions can determine your CRM needs: How many prospecting follow-ups do your sales reps make each day? Does everyone who communicates with a customer knows what their coworkers said to them or d...

Key Benefits of Sales Mantra CRM

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“ INCREASE YOUR SALES AND PROFITS WITH EXISTING SALES TEAM”  WITHIN A VERY SHORT PERIOD OF IMPLEMENTATION THROUGH OUR UNIQUE SOFTWARE CALLED   “SALES MANTRA ”. The results happen through your close interaction with the sales people, fully knowing what he is doing and giving your valuables inputs, wherever necessary, to bring him on course, through the software: Ready to use Software, available on web, anytime-anywhere-with no additional hardware, software User based nominal charges Real time reporting Some key reports which can be generated with “SalesMantra” which you can view on daily weekly or monthly basis are: Sales Followup Report: To know what your sales person has done (phones, visits, mails etc) Sales Funnel report: To know the status of the sales call of the sales person (location-wise, branch-wise) Sales Projection : To project the sales on a monthly basis Quotation Report: To know how many quotations have bee...