Sales Mantra CRM Software: Changing the Face of Sales Force

     Sales Force Automation (SFA) is an integrated application of customizable customer relationship management ( CRM ) tools that automate and streamline sales inventory, leads, forecasting, performance and analysis. SFA tools include Web-based (hosted CRM) and in-house systems.SFA is also known as sales force management system . All SFA systems are built with two core components: Content management system: Tracks customers, activities, forecasting, contacts, communication/sales history and analytics Sales lead tracking system: Tracks lead and opportunity pipeline data Sales force management gives you a chance to improve your sales efforts and accordingly reduces disorganizations, cuts sales cycles, which is vital for monitoring and broadcasting as well as assessing sales performance and forecasting its future growth. Sales force automation software has features which maximizes sales activity of any business. The features include stock control, analy...

Field Automation:      Essentially, field force automation software involves taking in sales or service data in real time, and transmitting it to a mobile interface. Through the interface, field workers can communicate in real-time with the home office. One of the first things to understand about field force automation is that there are two distinct types of software and interfaces — some related to sales data, and some directed toward customer service. While there might be some tools that combine the two, other stand-alone solutions focus exclusively on either a sales process or mobile customer service functions. Tracking is a must for a FIELD-FORCE intensive company. The tracking can be for personal , vehicle or any value. There are two always to faces of the tracking. ·          The input of data  which is from the field person’s mobile/GPS device? Here the field person can have shift times, allocated rout...