Sales Mantra CRM Software: Changing the Face of Sales Force

      Sales force automation is a technology solution which helps and manages your sales force, making loads of manual function redundant, thus saving big on the  productive time of your sales force. It is basically a technique to automate the business tasks like order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation sales, that leads to sales. But, to automate the process, you have to take the support of a software that is known as Sales Force Management Software . A brief look at the features of a sales force automation solution would make the functional understanding clear. Just have a look at mobile-based sales force automation software Sales Mantra specially made for the FMCG industry. It’s a mobile-based application accompanied by dashboard which can be viewed from office screen as well. Geo tagging : It...

     Sales Force Automation (SFA) is an integrated application of customizable customer relationship management ( CRM ) tools that automate and streamline sales inventory, leads, forecasting, performance and analysis. SFA tools include Web-based (hosted CRM) and in-house systems.SFA is also known as sales force management system . All SFA systems are built with two core components: Content management system: Tracks customers, activities, forecasting, contacts, communication/sales history and analytics Sales lead tracking system: Tracks lead and opportunity pipeline data Sales force management gives you a chance to improve your sales efforts and accordingly reduces disorganizations, cuts sales cycles, which is vital for monitoring and broadcasting as well as assessing sales performance and forecasting its future growth. Sales force automation software has features which maximizes sales activity of any business. The features include stock control, analy...

Field Automation:      Essentially, field force automation software involves taking in sales or service data in real time, and transmitting it to a mobile interface. Through the interface, field workers can communicate in real-time with the home office. One of the first things to understand about field force automation is that there are two distinct types of software and interfaces — some related to sales data, and some directed toward customer service. While there might be some tools that combine the two, other stand-alone solutions focus exclusively on either a sales process or mobile customer service functions. Tracking is a must for a FIELD-FORCE intensive company. The tracking can be for personal , vehicle or any value. There are two always to faces of the tracking. ·          The input of data  which is from the field person’s mobile/GPS device? Here the field person can have shift times, allocated rout...

While the competition is hotting up, it is becoming increasingly difficult to retain and control the people working with the organization, in spite of the employee cost being high. The cost of doing business with a new customer is five times the amount of doing business with an existing customer. While new customers have to be developed, the existing customers are to be nurtured for realizing their full potential. The cost of doing nothing to avoid losing opportunities and customers and reduced employee productivity works out to phenomenal amounts and may even negate the efforts being made. The management needs to have an overview of the existing customer and prospect base so as to enable them to constantly change their business practices to continue to come upto their expectations by continuously knowing the pulse of the market in an ever changing environment The employees on the one hand are needed to be continuously supported to enable them to do their business effec...

Sales Mantra Pharma SFA is an easy to use software, largely focuses on the contact management system of sales force of company to track all contacts made with doctors, chemists, stockiest or hospitals. It builds a direct linkage between the corporate head quarters, regional offices and all remote sales representatives. It provides valuable information on daily visits to Doctors, Chemists, Stockiest, and Stocks of Samples/Gifts with Representatives. It helps representatives manage and track physician visits, as well as monitor and project sales quotas. In addition, you can take advantage of detailed reporting functionality that helps you identify which physicians are most receptive cross-sell opportunities and manage physician feedback and follow through. It helps the sales representatives to have a complete perspective of their entire sales cycle at any given point of time. It helps in reducing the filling up of long reports by representatives at the end of the day. It als...

Our software Sales Mantra will help you for managing the sales and service team in all the branches. How do you estimate what your ROI on SalesMantra- CRM will be? To determine the cost of not implementing CRM, put some numbers to the following:  1. How many existing accounts did your company lose in the past 12 months and what were the annual revenues? 2. How many new sales opportunities did your company lose in the past 12 months and what were they worth? 3. How much non-sales activity are your salespeople doing (writing reports, processing paperwork, implementing their own marketing programs, dealing with customer service issues and getting trained? Estimate an amount for this based on the salesperson closing X more accounts per year and add this to the "loss" column. 4. Estimate the revenue of the sales opportunities your company missed for timing or lack of follow up? 5. What are other departments are doing to support sales? How many calls a day are ...

“ INCREASE YOUR SALES AND PROFITS WITH EXISTING SALES TEAM”  WITHIN A VERY SHORT PERIOD OF IMPLEMENTATION THROUGH OUR UNIQUE SOFTWARE CALLED   “SALES MANTRA ”. The results happen through your close interaction with the sales people, fully knowing what he is doing and giving your valuables inputs, wherever necessary, to bring him on course, through the software: Ready to use Software, available on web, anytime-anywhere-with no additional hardware, software User based nominal charges Real time reporting Some key reports which can be generated with “SalesMantra” which you can view on daily weekly or monthly basis are: Sales Followup Report: To know what your sales person has done (phones, visits, mails etc) Sales Funnel report: To know the status of the sales call of the sales person (location-wise, branch-wise) Sales Projection : To project the sales on a monthly basis Quotation Report: To know how many quotations have bee...

CRM as the term itself indicates  Customer Relationship Management  Or We say “ Customer Remains Mine ” always. In today challenging world the market trends are changing herculean pace, markets are becoming more and more customer oriented and competitive. Question : Have we ever noticed the fact why customers are important to us? Answer can be, because customers pay for our food, our living and existence of our business. Question : Ever noticed, why customers switch to other option if not taken care properly? “Not taken care properly, in this competitive market there are enormous options available. They can switch to some of our competitors. Customers are like fission reaction one good customer opens the path to several customers and opportunities are only converted into healthy business, better the relationship much better path to growth. Same applies either way also, an irate customer takes few more with them, so making a customer rejoiced should be our main ...

Customer Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization and CRM help to manage them in an effective way. Why manage customers? Customers are the usual source of income for an organization. Customers are also an exceptional source of information - information which is vital to enable a business to succeed; i.e. giving customers what they want. Pareto's Law  is commonly known as the 80:20 rules. Typically in any organization: 20% of customers account for 80% of your turnover 20% of customers account for 80% of your profits 20% of customers account for 80% of your service and supply problems It is important to know is which customers fit into which category and then to manage them accordingly. Managing customers entails: knowing what customers want and need - which enables you to focus your production and service efforts knowing which products or cust...