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Showing posts with the label business software

Complexities of doing Business in Present Environment

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While the competition is hotting up, it is becoming increasingly difficult to retain and control the people working with the organization, in spite of the employee cost being high. The cost of doing business with a new customer is five times the amount of doing business with an existing customer. While new customers have to be developed, the existing customers are to be nurtured for realizing their full potential. The cost of doing nothing to avoid losing opportunities and customers and reduced employee productivity works out to phenomenal amounts and may even negate the efforts being made. The management needs to have an overview of the existing customer and prospect base so as to enable them to constantly change their business practices to continue to come upto their expectations by continuously knowing the pulse of the market in an ever changing environment The employees on the one hand are needed to be continuously supported to enable them to do their business effec...

SalesMantra Understanding of the Requirements & Proposed Solution to the Company for CRM Solution

Requirements: 1. The company has its presence across varied locations so it becomes difficult to track the activities of different sales personnel as well as agents across these different locations without the aid of a centralized solution. (as different sales persons have a set of agents as a team and they work to close the deals). A set of 20 sales persons who handle 2000 agents(mostly individuals) and further those agents deal with around 2,00,000 customers.   2. The line of Business requires multiple dealings with the customers as there are different policies/products being offered to the customers. The complete history of all Communications / Discussions must be immediately available whenever required, policy details, 3. A proper format for the sales agents to enter the data for the sale made or new leads generated. 4. Different sales personnel often spend their time on the same sales call as there is no toll to check the duplicity of the sales call. 5. Generation of leads th...

Try CRM Software to make big difference

We expect to do better business in new financial year by overcoming the obstacles we faced in last year... Are you ready to invest a little amount in your sales activities to make a big difference than last year... If yes try CRM i.e Salesmantra Boost your sales activities this year. Overcome challenges of sales Manage your new branches and sales team Explore the potential from existing customers Do timely follow up with your all prospects Convert your neglected calls into sales order Try to identify why your sales call have been closed in last year. Give a look how many order you have lost to your competitors and why?? Get your customer’s feedback to improve service than last year. See how many compalints you looged last year and how many you have resolved on time Were you able to collect payments fr...

How to estimate your Return on Investment (ROI)?

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Our software Sales Mantra will help you for managing the sales and service team in all the branches. How do you estimate what your ROI on SalesMantra- CRM will be? To determine the cost of not implementing CRM, put some numbers to the following:  1. How many existing accounts did your company lose in the past 12 months and what were the annual revenues? 2. How many new sales opportunities did your company lose in the past 12 months and what were they worth? 3. How much non-sales activity are your salespeople doing (writing reports, processing paperwork, implementing their own marketing programs, dealing with customer service issues and getting trained? Estimate an amount for this based on the salesperson closing X more accounts per year and add this to the "loss" column. 4. Estimate the revenue of the sales opportunities your company missed for timing or lack of follow up? 5. What are other departments are doing to support sales? How many calls a day are ...

SalesMantra - An End to End Sales & Service Management Software

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Maintaining healthy relation with the existing customers and adding new customers continuously is of utmost importance. A perfect CRM system is the need of the hour which codifies the interactions between you and your customers, so that you can maximize sales and profits using analytic. We are writing to you to present our online CRM solution SalesMantra TM -An End to End Sales & Service Management Software to your prestigious organization. SalesMantra TM helps in improving the efficiency of following 2 functions; thereby cutting the unnecessary costs significantly. 1. Sales Force Automation 2. Service Force Automation Contact Management Enquiry Allocation & Tracking Quotations & Follow-ups Sales Funnel & Projections Target v/s Achievement Sales Order Management Expense Management Informative Reports to support Strategic Decision Making Service ...

Need of CRM software for Sales Force

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You have worked very hard to build your business, most lovingly and painfully, and you naturally aspire to grow at faster pace each day. You are aware that the business is all about Acquire - Service - Retain! The goal of most of the businesses is to make a profit by Acquiring, Servicing and Retaining customers (A-S-R). Worried About? Lead Generation Lost Revenue due to Employee Attrition Follow up Missed-Opportunity Lost Effective Allocation of Complaints Increased Competition Non Viable Service Contracts AMC / Warranty / Consumable Tracking ... Give us a chance to explain you: Why do you need  SalesMantra -  CRM  ? What priority you should give to CRM? Let’s explain what you need to know, and know if CRM is needed at your company. These questions can determine your CRM needs: How many prospecting follow-ups do your sales reps make each day? Does everyone who communicates with a customer knows what their coworkers said to them or d...

WHY CRM IS NECESSARY FOR BUSINESS?

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If you wonder why CRM is necessary for any business in developed or seed stage, the answer is really simple. Whatever business you are into, it will be difficult for you to grow it economically unless you have a group of happy customers and for any business to succeed customer's satisfaction is a must. As Mahatma Gandhi quoted "Customer is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it." As it reflects from his saying that keeping the Customer's satisfied and happy should be the main purpose for any Business, yet CRM is not a priority task for many companies today. But why is it so? First all we should understand the true meaning of CRM. So what is CRM? Customer Relationship Management (CRM) is a procedure of understanding their niche Customer's group and to respond to them more effectively and most important quickly and also fulfilling their desires at times instantly. Like all other modern day use...