CRM Solution for Your Esteemed Organization
The
software will do the following to your business, which you have most
lovingly and painstakingly built, to come to the current level:-
- Generate additional prospects on daily basis
- Protect your prospects
- Maintain AMC’s and other service details
- Increase your sales turnover manifold
- Get much improved sales projections
- Reduce your working capital substantially
Sales Mantra CRM totally meets the above requirements of business as under:
- Details of each customer could be entered and history could be maintained to have better follow up with the customers.
- The technical as well as commercial details of the products can be saved in the library to have a ready reference of the same at any time and at any place.
- The products can be classified according to various types depending on their specifications or according to the vendors.
- The feature of mass SMS and mass mailing helps in making customers and prospects aware of various schemes, offers, discount, product up-gradations, etc.
- Total management of inventory for products and spare parts can be done through the software.
- The software helps you in managing the inventory for the consumables/ spare parts along with the products.
- The detailed history of number of visits along with the work done in each visit for the turn key projects can be recorded and viewed in future for reference.
- As the software works on internet, it helps in integrating the complete functions of the company irrespective of the location of various branches.
- Helps in knowing the actual details on all the services done and the spares used in the same for the easy calculation of expenditure on each service done.
- The team and segments can be defined in the system to keep a proper record of the segments and thus cater to the prospects accordingly.
- The Quick Complaints Form helps to register a complaint in a few seconds so that the customer gets attended in a minimum span of time.
- The complaint history is maintained which helps in knowing the details of the equipment's at a given point of time.
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