Sales Mantra CRM Software: Changing the Face of Sales Force

Hope you have done ample of brain-storming, a lot of planning and clever budgeting for the just-started financial year. But, have you thought that: What will be that one thing which will take you to the point where you see your organization on April 1, 2013??? You may be thinking of fancy marketing strategies, acquisition of new talent or cost cutting. But, our answer to this simple question is “Your People i.e. Your Satisfied Sales Force”. Yes, a satisfied Sales Person can create magic in your organization and rocket your sales figure once he put his heart in his Sales Pitch. So, let’s gift your sales team a tool called SalesMantra TM (Online CRM Software) this financial year using which they: · CAN keep all the customer information at a centralized place which could be retrieved by him anytime (& by you too i.e. seniors/superiors) on a single click, no matter he is in office or went out-of-station. · CAN wipe out the unproductive time from their sche...

10 Reasons confirming your need of a proper “SERVICE / COMPLAINTS MANAGEMENT SYSTEM” You need it because 1. You want to retain your existing customers as the cost of incurred in getting a new customer is 5 Times higher than the cost incurred in retaining an existing customer. 2. You want to smartly allocate a service call to your service personnel on the basis of their work load, skill-set and locations. 3. You want to identify the products which are getting repeat complaints’ to improve your product development function. 4. You want to delete the column of Lost Orders from your books of accounts due to untimely attending or non-attending of complaints. 5. You want to find out how many of your customers ...

As you are aware, in this competitive world, customer happiness is all that matters. As the saying goes “ If you do not take care of your customer- somebody else will ” The need for constant review of customer complaints/queries and appropriate action taken by the orgnisation cannot be ignored under any circumstances, not only for future growth but for survival itself. . The sales therefore is directly proportional to the customer satisfaction level. Any sales organsisation, whether it is selling products or services, needs a tool through which customer complaints/queries/suggestions/concerns and actions taken thereon are constantly monitored without any loss of time. Some most common challenges faced by the organization(s) about customer satisfaction and complaints/ concerns can be summarized as below: How often are you able to document and use customer feedback to improve your service? Do your customers prefer your competitor’s service for your...

Some most common apprehension: Why do I need CRM software? Why do I invest money in software during slowdown? Am I delaying my decisions for something, which is for ultimate good of my business? Is there value for money I am spending? Why should I buy CRM software, when I am already using ERP? Why should I improve the methodology of doing my business? How do I increase my sales, reduce expenses, and increase collections and customer satisfaction, even in slowdown with most negligible cash outflow? I am able to control my business as it is. Why do I need software for same? The business is all about the customer . It is not possible to run a successful business without completely and consistently knowing the customer. frontline SSM is a Customer Relationship Management ( CRM ) tool through which any business can develop a lasting business relationship with his customers...

FSL Pharma SFA - Medi Sales Reporter is an easy to use software, largely focuses on the contact management system of sales force of company to track all contacts made with doctors, chemists, stockiest or hospitals. It builds a direct linkage between the corporate head quarters, regional offices and all remote sales representatives. It provides valuable information on daily visits to Doctors, Chemists, Stockiest, and Stocks of Samples/Gifts with Representatives. It helps representatives manage and track physician visits, as well as monitor and project sales quotas. In addition, you can take advantage of detailed reporting functionality that helps you identify which physicians are most receptive cross-sell opportunities and manage physician feedback and follow through. It helps the sales representatives to have a complete perspective of their entire sales cycle at any given point of time. It helps in reducing the filling up of long reports by representatives at the end of the day. I...