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Why CRM is MUST in Econimic Slowdown??

You have most lovingly and painstakingly built your business to come to current level. Can you afford to let a slowdown in the economy affect your business and take away your prominent position in the market? You are aware that it is lot easy to make changes in your process during a slow down as employees are less prone to resistance during this period because of no exit possibility. Set your processes during slowdown: DO MORE WITH LESS:   SalesMantra CRM helps you to reduce expenses on your current resources simultaneously increasing your sales revenues. ·          Get more out of your established customers ·          Identify and Focus on your best/ key customers ·          Cut-down Unproductive Activities ·          Keep your existing customers loyal ·     ...

Sales Mantra - CRM Solution

Sales Mantra - Sales and Services Management System: THE KEY TO EXPANDED SALES, AND IMPROVED CUSTOMER SATISFACTION A COMPLETE END-TO-END SALES AND SERVICE MANAGEMENT SOFTWARE SOLUTION AVAILABLE ON DEMAND AT LOW AND MOST AFFORDABLE PRICES WITHOUT ANY OR MINIMAL INFRASTRUCTURE. Sales Mantra streamlines the sales and the services procedure and process of an organization. It helps reduce the costs, improve customer relationship and increases the revenue by giving visibility to the management on every probable opportunity tracked by the sales executive, the orders being placed and the complaints from the customers. Sales Mantra helps one share, manage and access information anywhere, anytime in a secured environment. Sales Mantra DRAMATICALLY IMPROVES THE PRODUCTIVITY OF SALES PERSONNEL. Sales Mantra REVOLUTIONISES SALES MANAGEMENT FUNCTIONS : Sales Mantra READILY DELIVERS CRYSTAL CLEAR PERSPECTIVE IN TERMS OF MARKET TO THE MARKETING MANAGER ON A FAST CHANGING ENVIORNMENT IN TERMS OF PRODU...
The essence of the information technology revolution and, in particular,the World Wide Web is the opportunity afforded companies to choose how they interact with th eir customers. The Web allows companies to build better relationships with customers than has been previously possible in the offline world. By combining the abilities to respond directly to customer requests and to provide the customer with a highly interactive, customized experience, companies have a greater ability today to establish, nurture, and sustain long-term customer relationships than ever before. These online capabilities complement personal interactions provided through salespeople,customer service representatives, and call centers. At the same time, companies can choose to exploit the low cost of Web customer service to reduce their service costs and offer lower-quality service by permitting only electronic contact. The flexibility of Web-based interactions thus permits firms to choose to whom they wish to off...

CRM System ! Do I Need One?

Greetings of the day from SalesMantra.com !!! As you are aware that in today’s dynamic market pace, organizations have to be in pace with the newly emerging trends and practices. A CRM (Customer Relationship Management) is also one of such tools which are vital for every organization who have a sales team of 2 or more people. Now days, people feels CRM synonymous to ERP (Enterprise Resource Planning). Here comes a big NO from our side. Though the two are similar, but not the same.   Entrepreneurs overlook the need of implementing CRM in their organization assuming that: ·          Our organization is not big enough to install a CRM or ERP. ·          It will cost lakhs (or crores sometimes) of rupees. ·          Monitoring Sales Force by excel sheet reports is as good as monitoring them through CRM. Rather, it’s the only tool in market place w...