Sales Mantra CRM Software: Changing the Face of Sales Force

Sales Mantra - Sales and Services Management System: THE KEY TO EXPANDED SALES, AND IMPROVED CUSTOMER SATISFACTION A COMPLETE END-TO-END SALES AND SERVICE MANAGEMENT SOFTWARE SOLUTION AVAILABLE ON DEMAND AT LOW AND MOST AFFORDABLE PRICES WITHOUT ANY OR MINIMAL INFRASTRUCTURE. Sales Mantra streamlines the sales and the services procedure and process of an organization. It helps reduce the costs, improve customer relationship and increases the revenue by giving visibility to the management on every probable opportunity tracked by the sales executive, the orders being placed and the complaints from the customers. Sales Mantra helps one share, manage and access information anywhere, anytime in a secured environment. Sales Mantra DRAMATICALLY IMPROVES THE PRODUCTIVITY OF SALES PERSONNEL. Sales Mantra REVOLUTIONISES SALES MANAGEMENT FUNCTIONS : Sales Mantra READILY DELIVERS CRYSTAL CLEAR PERSPECTIVE IN TERMS OF MARKET TO THE MARKETING MANAGER ON A FAST CHANGING ENVIORNMENT IN TERMS OF PRODU...

The essence of the information technology revolution and, in particular,the World Wide Web is the opportunity afforded companies to choose how they interact with th eir customers. The Web allows companies to build better relationships with customers than has been previously possible in the offline world. By combining the abilities to respond directly to customer requests and to provide the customer with a highly interactive, customized experience, companies have a greater ability today to establish, nurture, and sustain long-term customer relationships than ever before. These online capabilities complement personal interactions provided through salespeople,customer service representatives, and call centers. At the same time, companies can choose to exploit the low cost of Web customer service to reduce their service costs and offer lower-quality service by permitting only electronic contact. The flexibility of Web-based interactions thus permits firms to choose to whom they wish to off...

Greetings of the day from SalesMantra.com !!! As you are aware that in today’s dynamic market pace, organizations have to be in pace with the newly emerging trends and practices. A CRM (Customer Relationship Management) is also one of such tools which are vital for every organization who have a sales team of 2 or more people. Now days, people feels CRM synonymous to ERP (Enterprise Resource Planning). Here comes a big NO from our side. Though the two are similar, but not the same.   Entrepreneurs overlook the need of implementing CRM in their organization assuming that: ·          Our organization is not big enough to install a CRM or ERP. ·          It will cost lakhs (or crores sometimes) of rupees. ·          Monitoring Sales Force by excel sheet reports is as good as monitoring them through CRM. Rather, it’s the only tool in market place w...

Hope you have done ample of brain-storming, a lot of planning and clever budgeting for the just-started financial year. But, have you thought that: What will be that one thing which will take you to the point where you see your organization on April 1, 2013??? You may be thinking of fancy marketing strategies, acquisition of new talent or cost cutting. But, our answer to this simple question is “Your People i.e. Your Satisfied Sales Force”. Yes, a satisfied Sales Person can create magic in your organization and rocket your sales figure once he put his heart in his Sales Pitch. So, let’s gift your sales team a tool called SalesMantra TM (Online CRM Software) this financial year using which they: · CAN keep all the customer information at a centralized place which could be retrieved by him anytime (& by you too i.e. seniors/superiors) on a single click, no matter he is in office or went out-of-station. · CAN wipe out the unproductive time from their sche...

10 Reasons confirming your need of a proper “SERVICE / COMPLAINTS MANAGEMENT SYSTEM” You need it because 1. You want to retain your existing customers as the cost of incurred in getting a new customer is 5 Times higher than the cost incurred in retaining an existing customer. 2. You want to smartly allocate a service call to your service personnel on the basis of their work load, skill-set and locations. 3. You want to identify the products which are getting repeat complaints’ to improve your product development function. 4. You want to delete the column of Lost Orders from your books of accounts due to untimely attending or non-attending of complaints. 5. You want to find out how many of your customers ...