Keeping growth pace with Changing Business Needs: Value proposition for business owners
Some most common apprehension: Why do I need CRM software? Why do I invest money in software during slowdown? Am I delaying my decisions for something, which is for ultimate good of my business? Is there value for money I am spending? Why should I buy CRM software, when I am already using ERP? Why should I improve the methodology of doing my business? How do I increase my sales, reduce expenses, and increase collections and customer satisfaction, even in slowdown with most negligible cash outflow? I am able to control my business as it is. Why do I need software for same? The business is all about the customer . It is not possible to run a successful business without completely and consistently knowing the customer. frontline SSM is a Customer Relationship Management ( CRM ) tool through which any business can develop a lasting business relationship with his customers