Sales Mantra CRM Software: Changing the Face of Sales Force

Greetings of the day from SalesMantra.com !!! As you are aware that in today’s dynamic market pace, organizations have to be in pace with the newly emerging trends and practices. A CRM (Customer Relationship Management) is also one of such tools which are vital for every organization who have a sales team of 2 or more people. Now days, people feels CRM synonymous to ERP (Enterprise Resource Planning). Here comes a big NO from our side. Though the two are similar, but not the same.   Entrepreneurs overlook the need of implementing CRM in their organization assuming that: ·          Our organization is not big enough to install a CRM or ERP. ·          It will cost lakhs (or crores sometimes) of rupees. ·          Monitoring Sales Force by excel sheet reports is as good as monitoring them through CRM. Rather, it’s the only tool in market place which provides a realistic platform to monitor sales executives and their day to activities. As we have mentioned earlier, co

Hope you have done ample of brain-storming, a lot of planning and clever budgeting for the just-started financial year. But, have you thought that: What will be that one thing which will take you to the point where you see your organization on April 1, 2013??? You may be thinking of fancy marketing strategies, acquisition of new talent or cost cutting. But, our answer to this simple question is “Your People i.e. Your Satisfied Sales Force”. Yes, a satisfied Sales Person can create magic in your organization and rocket your sales figure once he put his heart in his Sales Pitch. So, let’s gift your sales team a tool called SalesMantra TM (Online CRM Software) this financial year using which they: · CAN keep all the customer information at a centralized place which could be retrieved by him anytime (& by you too i.e. seniors/superiors) on a single click, no matter he is in office or went out-of-station. · CAN wipe out the unproductive time from their sche

10 Reasons confirming your need of a proper “SERVICE / COMPLAINTS MANAGEMENT SYSTEM” You need it because 1. You want to retain your existing customers as the cost of incurred in getting a new customer is 5 Times higher than the cost incurred in retaining an existing customer. 2. You want to smartly allocate a service call to your service personnel on the basis of their work load, skill-set and locations. 3. You want to identify the products which are getting repeat complaints’ to improve your product development function. 4. You want to delete the column of Lost Orders from your books of accounts due to untimely attending or non-attending of complaints. 5. You want to find out how many of your customers