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Showing posts with the label crm software

Best Email management tool that isn’t bloated to CRM System

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      When your customer records are in a CRM, and emails are stored in a mail client, what your sales reps eventually get is a messy and fragmented system that gives absolutely no context about a customer’s needs at all. The email management system in Sales Mantra gives you one place to access all your sales interactions, eliminating the need to switch between applications. By connecting your mailbox, the CRM filters out only your relevant customer emails and associates it with the lead or contact along with attachments, if any. You can also send e mails either from your mail client or from Sales Mantra and find the e mails in the Sent folder of both apps. The email management tool also has email tracking that tells you who has opened and clicked the  link on your email, when and how many times. Swiftly shoot out emails, receive emails and send emails in bulk to a larger group of customers, all from Sales Mantra. Types of Email Management Software Ther...

Importance of Sales Force Automation in 2018

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      Sales force automation is a technology solution which helps and manages your sales force, making loads of manual function redundant, thus saving big on the  productive time of your sales force. It is basically a technique to automate the business tasks like order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation sales, that leads to sales. But, to automate the process, you have to take the support of a software that is known as Sales Force Management Software . A brief look at the features of a sales force automation solution would make the functional understanding clear. Just have a look at mobile-based sales force automation software Sales Mantra specially made for the FMCG industry. It’s a mobile-based application accompanied by dashboard which can be viewed from office screen as well. Geo tagging : It...

Why CRM is required by every industry?

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It’s a true fact that your products are required by many industry types in different purposes in their factories, offices, etc. In fact, even a small cluster at an industrial township, will have a number of prospects, who could use your products. The market for your products thus is immense and the sales turnover depends upon our ability to contact as many prospects as possible. In order to derive maximum benefits from the sales force employed, we need to support & control the sales team continuously. In the absence of a proper tool in this regard one could face the following problems: One may not have detailed report about the efforts put in by the employees. The manual report writing is very time consuming and very little rewarding because of time loss & efforts involved in going through the same. One may lose his data in case the employee leaves the organization with his diary where he has noted the total details of the clients he deals with. ...

On Demand Software Solutions by FSL Software Technologies

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FSL Software Technologies is a 25 years old group having extensive experience in management consultation, business process reviews, financial services, capital market, mutual fund distribution, and have varied skill-set to support a technical team to develop IT business solutions. FSL pool of customers spreads over 1000+ enterprises, covering a wide array of business areas in diverse fields, many of which have worldwide operations. To name a few, our clients include - DS Group of Companies, Flex Group of Companies, HCL Group, NIIT Group, Samtel Group, Maspar Industries, Shriram  Group, etc. Here we are providing you CRM solution named  Sales Mantra CRM.  This software supports your  sales and service process from sales executive to top management level . Basic  modules and features  of Sales Mantra CRM software is: Lead Generation: Contact management, Prints contact address labels, Click history on a click, Campaigns library MIS on contac...

Sales Force Automation for Pharmaceutical Companies

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Sales Mantra Pharma SFA is an easy to use software, largely focuses on the contact management system of sales force of company to track all contacts made with doctors, chemists, stockiest or hospitals. It builds a direct linkage between the corporate head quarters, regional offices and all remote sales representatives. It provides valuable information on daily visits to Doctors, Chemists, Stockiest, and Stocks of Samples/Gifts with Representatives. It helps representatives manage and track physician visits, as well as monitor and project sales quotas. In addition, you can take advantage of detailed reporting functionality that helps you identify which physicians are most receptive cross-sell opportunities and manage physician feedback and follow through. It helps the sales representatives to have a complete perspective of their entire sales cycle at any given point of time. It helps in reducing the filling up of long reports by representatives at the end of the day. It als...

"Sales Mantra" - A Comprehensive Sales Force Automation Tool

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The software will do the following to your business, which you have most lovingly and painstakingly built, to come to the current level:- "Sales Mantra" precisely enables you to do the following:- * Generate additional prospects on daily basis. * Protect your prospects. * Increase your sales turnover manifold. * Get much improved sales projections. * Reduce your working capital substantially. * Interconnect all the branches to get a overall projection and order information at any time. *Increase the output of your sales team as a minimum of 40% The business requirements are as under : * Identifying the prospects (as demand is increasing as the product is cost effective with high efficiency) * The Large number of sales force can easily be supported through the system, by providing them instant contact details, reference to technical details, pricing, diary facility, customer history, sending instant quotation and elimination of daily re...

Try CRM Software to make big difference

We expect to do better business in new financial year by overcoming the obstacles we faced in last year... Are you ready to invest a little amount in your sales activities to make a big difference than last year... If yes try CRM i.e Salesmantra Boost your sales activities this year. Overcome challenges of sales Manage your new branches and sales team Explore the potential from existing customers Do timely follow up with your all prospects Convert your neglected calls into sales order Try to identify why your sales call have been closed in last year. Give a look how many order you have lost to your competitors and why?? Get your customer’s feedback to improve service than last year. See how many compalints you looged last year and how many you have resolved on time Were you able to collect payments fr...

Challenges in Sales Management

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The length of the sales cycle and difficulty closing the pipeline were pinpointed as the biggest challenges for sales: S. No. Challenges Solution 1 High turnover of sales people: Loss of sales opportunities if Sales Rep quits his job Attrition in sales force can be managed without loss of business as system having track of each and every sales opportunities including the status of each call and could conveniently switch responsibilities to someone else to take them forward 2 No of days spent by a sales recruit to get into the sales process. Sales rep could get into the sales process day 1 3 Multiple approach to a prospect by different divisions/ sales teams within the organization. Person / location specific way of maintaining sales data Multiple approach to a prospect by different divisions/...

WHY CRM IS NECESSARY FOR BUSINESS?

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If you wonder why CRM is necessary for any business in developed or seed stage, the answer is really simple. Whatever business you are into, it will be difficult for you to grow it economically unless you have a group of happy customers and for any business to succeed customer's satisfaction is a must. As Mahatma Gandhi quoted "Customer is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it." As it reflects from his saying that keeping the Customer's satisfied and happy should be the main purpose for any Business, yet CRM is not a priority task for many companies today. But why is it so? First all we should understand the true meaning of CRM. So what is CRM? Customer Relationship Management (CRM) is a procedure of understanding their niche Customer's group and to respond to them more effectively and most important quickly and also fulfilling their desires at times instantly. Like all other modern day use...

What is Customer Relationship Management or CRM?

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Customer Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization and CRM help to manage them in an effective way. Why manage customers? Customers are the usual source of income for an organization. Customers are also an exceptional source of information - information which is vital to enable a business to succeed; i.e. giving customers what they want. Pareto's Law  is commonly known as the 80:20 rules. Typically in any organization: 20% of customers account for 80% of your turnover 20% of customers account for 80% of your profits 20% of customers account for 80% of your service and supply problems It is important to know is which customers fit into which category and then to manage them accordingly. Managing customers entails: knowing what customers want and need - which enables you to focus your production and service efforts knowing which products or cust...