Sales Mantra CRM Software: Changing the Face of Sales Force

     Sales Force Automation (SFA) is an integrated application of customizable customer relationship management ( CRM ) tools that automate and streamline sales inventory, leads, forecasting, performance and analysis. SFA tools include Web-based (hosted CRM) and in-house systems.SFA is also known as sales force management system . All SFA systems are built with two core components: Content management system: Tracks customers, activities, forecasting, contacts, communication/sales history and analytics Sales lead tracking system: Tracks lead and opportunity pipeline data Sales force management gives you a chance to improve your sales efforts and accordingly reduces disorganizations, cuts sales cycles, which is vital for monitoring and broadcasting as well as assessing sales performance and forecasting its future growth. Sales force automation software has features which maximizes sales activity of any business. The features include stock control, analy...

While the competition is hotting up, it is becoming increasingly difficult to retain and control the people working with the organization, in spite of the employee cost being high. The cost of doing business with a new customer is five times the amount of doing business with an existing customer. While new customers have to be developed, the existing customers are to be nurtured for realizing their full potential. The cost of doing nothing to avoid losing opportunities and customers and reduced employee productivity works out to phenomenal amounts and may even negate the efforts being made. The management needs to have an overview of the existing customer and prospect base so as to enable them to constantly change their business practices to continue to come upto their expectations by continuously knowing the pulse of the market in an ever changing environment The employees on the one hand are needed to be continuously supported to enable them to do their business effec...

We expect to do better business in new financial year by overcoming the obstacles we faced in last year... Are you ready to invest a little amount in your sales activities to make a big difference than last year... If yes try CRM i.e Salesmantra Boost your sales activities this year. Overcome challenges of sales Manage your new branches and sales team Explore the potential from existing customers Do timely follow up with your all prospects Convert your neglected calls into sales order Try to identify why your sales call have been closed in last year. Give a look how many order you have lost to your competitors and why?? Get your customer’s feedback to improve service than last year. See how many compalints you looged last year and how many you have resolved on time Were you able to collect payments fr...

Our software Sales Mantra will help you for managing the sales and service team in all the branches. How do you estimate what your ROI on SalesMantra- CRM will be? To determine the cost of not implementing CRM, put some numbers to the following:  1. How many existing accounts did your company lose in the past 12 months and what were the annual revenues? 2. How many new sales opportunities did your company lose in the past 12 months and what were they worth? 3. How much non-sales activity are your salespeople doing (writing reports, processing paperwork, implementing their own marketing programs, dealing with customer service issues and getting trained? Estimate an amount for this based on the salesperson closing X more accounts per year and add this to the "loss" column. 4. Estimate the revenue of the sales opportunities your company missed for timing or lack of follow up? 5. What are other departments are doing to support sales? How many calls a day are ...

Maintaining healthy relation with the existing customers and adding new customers continuously is of utmost importance. A perfect CRM system is the need of the hour which codifies the interactions between you and your customers, so that you can maximize sales and profits using analytic. We are writing to you to present our online CRM solution SalesMantra TM -An End to End Sales & Service Management Software to your prestigious organization. SalesMantra TM helps in improving the efficiency of following 2 functions; thereby cutting the unnecessary costs significantly. 1. Sales Force Automation 2. Service Force Automation Contact Management Enquiry Allocation & Tracking Quotations & Follow-ups Sales Funnel & Projections Target v/s Achievement Sales Order Management Expense Management Informative Reports to support Strategic Decision Making Service ...

You have worked very hard to build your business, most lovingly and painfully, and you naturally aspire to grow at faster pace each day. You are aware that the business is all about Acquire - Service - Retain! The goal of most of the businesses is to make a profit by Acquiring, Servicing and Retaining customers (A-S-R). Worried About? Lead Generation Lost Revenue due to Employee Attrition Follow up Missed-Opportunity Lost Effective Allocation of Complaints Increased Competition Non Viable Service Contracts AMC / Warranty / Consumable Tracking ... Give us a chance to explain you: Why do you need  SalesMantra -  CRM  ? What priority you should give to CRM? Let’s explain what you need to know, and know if CRM is needed at your company. These questions can determine your CRM needs: How many prospecting follow-ups do your sales reps make each day? Does everyone who communicates with a customer knows what their coworkers said to them or d...

If you wonder why CRM is necessary for any business in developed or seed stage, the answer is really simple. Whatever business you are into, it will be difficult for you to grow it economically unless you have a group of happy customers and for any business to succeed customer's satisfaction is a must. As Mahatma Gandhi quoted "Customer is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it." As it reflects from his saying that keeping the Customer's satisfied and happy should be the main purpose for any Business, yet CRM is not a priority task for many companies today. But why is it so? First all we should understand the true meaning of CRM. So what is CRM? Customer Relationship Management (CRM) is a procedure of understanding their niche Customer's group and to respond to them more effectively and most important quickly and also fulfilling their desires at times instantly. Like all other modern day use...

Customer Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization and CRM help to manage them in an effective way. Why manage customers? Customers are the usual source of income for an organization. Customers are also an exceptional source of information - information which is vital to enable a business to succeed; i.e. giving customers what they want. Pareto's Law  is commonly known as the 80:20 rules. Typically in any organization: 20% of customers account for 80% of your turnover 20% of customers account for 80% of your profits 20% of customers account for 80% of your service and supply problems It is important to know is which customers fit into which category and then to manage them accordingly. Managing customers entails: knowing what customers want and need - which enables you to focus your production and service efforts knowing which products or cust...