Sales Mantra CRM Software: Changing the Face of Sales Force

Reasons Why You Are Losing Customers and What You Can Do About It While you may think that customer acquisition is the lifeblood of your business, statistics prove that selling to an existing customer is easier. The success rate of selling to an existing customer is  60-70% , while the success rate of selling to a new customer is 5-20%  While it’s alright for your sales teams to go all guns blazing to get more customers, there should be a healthy balance between focusing your energy towards acquiring prospects and not losing customers. Why are you losing customers? Even on top of the product or service, you are providing, lies the customer experience. If your customers feel ignored by your support team after having a bad experience with your product, then they will shift to another product that gives a better experience.                                                 1.  Overlooking the importance of communication 2. Lack of coordination among team members 3

COVID-19: Tips to Stay Connected With Your Sales Team The COVID-19 outbreak has not only caused panic and disrupted our personal lives, but it has also affected businesses on a large scale. In these times, how do you make sure that your sales team remains intact, motivated and connected? Well, here are a few tips to help you . Establish clear expectations for each remote sales rep Even though your outside sales reps have clear sales quotas, you should also set clear team-related expectations for the remote workers at the beginning of each quarter. Again, communication is difficult with remote work so you have to make it clear that the remote sales rep has to make an effort to feel connected to the team. Examples of expectations you could set at the beginning of the quarter: l  Must participate in two weekly video conference calls with the product and management teams .s l  Send detailed customer notes from at least five sales meetings a week l  Get training once ever

COVID-19 and Work From Home The intercontinental spread of a novel corona virus in recent weeks has many businesses rushing to cloud computing, particularly work-from-home software. Remote work is changing how the global work space operates. Remote work is rapidly on the increase all around the world. With the ubiquity of mobile devices and most business applications available through cloud services, transitioning the bulk of work from the office to home is a relatively easy process for most. Still, as COVID-19 rages on and more businesses ask employees to work remotely. Sales Mantra is an exceptional tool for management as it presents everyday reports with insightful information which can be accessed on a click. It enables business managers to direct their business with complete and most accurate information. “Being at home” is the best possible way to stay away from the virus and Sales Mantra is the best tool every organization can use for maintaining thei