Wednesday, February 3, 2010

Complexities of doing business in present environment

While the competition is hotting up, it is becoming increasingly difficult to retain and control the people working with the organisation, inspite of the employee cost being high.

The cost of doing business with a new customer is five times the amount of doing business with an existing customer. While new customers have to be developed, the existing customers are to be nurtured for realizing their full potential.

The cost of doing nothing to avoid losing opportunities and customers and reduced employee productivity works out to phenomenal amounts and may even negate the efforts being made. The management needs to have an overview of the existing customer and prospect base so as to enable them to constantly change their business practices to continue to come upto their expectations by continuously knowing the pulse of the market in an ever changing environment

The employees on the one hand are needed to be continuously supported to enable them to do their business effectively, the management on the other hand, should be able to oversee what each of the persons is doing, so as to enable them derive full value of the monthly salary bill.

Fortunately, it is possible to solve these complexities, thru use of CRM software called frontline SSM – A complete end to end CRM software solution

• Puts your process in place day 1
• Provides work schedule- appointments/my diary
• Central repository of sales documents
• No more report writing for sales reps- system generated reports
• Alerts to prompt pro-active action
• Provides effective complaint management
• Resource optimization
• Complete customer/ product history on a click
• Service engineer skill level assessment
• Highly scalable and viable for small as well as large teams
• Simple, User friendly and Cost effective solution
• Immediate Implementation
• No hardware or software to buy or maintain
• Web capabilities to access from anywhere, anytime.

Business Values
• Increase revenues
• Reduced cycle time to sell
• Reduced avg. turnaround time
• Improve customer response / relationship
• Work anytime from anywhere
• Faster communication with team
• Make strategic business decisions based on MIS

For more details click www.frontlineSSM.com

FSL Software Technologies Ltd.
Add: B-22, Sect 4 Noida (U.P)
Ph no: +91-120-4250817/ 4250222
E-mail: sales@fsltechnologies.com

‘The Software pays for itself’
‘You only have to say yes, we do the rest’
‘You enjoy the benefits of the business you have so lovingly and painstakingly built.’

19 comments:

  1. A user friendly tool for lead generation, follow-ups, sales enhancer and increase in efficiency, productivity & profitability,Sales Force Automation, Email Campaigns, Lead Generation, Sales Leads, CRM Software, Revenue Management Strategy in Sales.

    ReplyDelete
  2. The business is all about the customer. It is not possible to run a successful business without completely and consistently knowing the customer. frontline SSM is a Customer Relationship Management ( CRM ) tool through which any business can develop a lasting business relationship with his customers. frontline SSM involves all important areas of your business i.e. sales, marketing and customer service including control over your expenses and current assets

    ReplyDelete
  3. frontline SSM involves all important areas of your business and The business is all about the customer.

    A user friendly tool for Sales Force Automation, Email Campaigns, Lead Generation, Sales Leads, CRM Software, Revenue Management Strategy in Sales.

    ReplyDelete
  4. frontline SSM software consolidates all customer information and processes into one, holistic view of each customer. This enables customer-facing employees in sales, marketing and customer service to make quick, informed decisions on everything from cross-selling and up-selling opportunities to target marketing strategies and effective problem resolution.

    ReplyDelete
  5. frontline SSM software enables you to succeed by effectively managing your time, customers, and sales.

    ReplyDelete
  6. I am sure that this product will be a great help in increasing the sales and expending business. All the best

    ReplyDelete
  7. By frontlineSSM we enable sales, marketing, and service professionals to deliver targeted communications to prospective and existing customers, shortening the sales cycle, improving close rates, and increasing customer loyalty.

    ReplyDelete
  8. Frontline SSM is web based software very useful & comprehensive consolidated data helps in keeping track of every activity of the sales executive with individual customer even in remote location.

    ReplyDelete
  9. frontline SSM helped us to boost our sales and manage our resource effectively.

    frontline SSM is helping in day to day MIS and field service operations. The system seems to be a must for any organization involved in sales and Service activity.

    ReplyDelete
  10. In today’s world in order to received increased business the management needs to support the team by regularly helping them out. Every organization requires a two way communication to increase efficiency. If we get a system where management can view as well as review the progress of each employee on a daily basis along with regular support to them it is of great help to close deals faster and attain maximum customer satisfaction

    ReplyDelete
  11. Thanks for the posts we are professional web design and development company offering an array of services like template customization, web designing, CMS solutions, eCommerce solutions, Search engine optimization and Internet marketing.crm sales

    ReplyDelete
  12. "FrontlineSSM" organize, automate, and synchronize business processes—principally Sales & Service related activities, & boost the productivity of Sales & Service person Its generally denotes a company-wide business strategy embracing all Sales and Service even beyond. When an implementation is effective, people, processes, and technology work in synergy to develop and strengthen relationships, increase profitability, and reduce operational costs.

    Objectives:

    Streamlined sales and marketing processes.
    Higher sales productivity.
    Added cross-selling and up-selling opportunities.
    Improved customer service, loyalty, and retention.
    Increased call center efficiency.
    Better customer profiling and targeting.
    Reduced expenses & Inventory level.
    Increased market share.
    Higher overall profitability.

    ReplyDelete
  13. Check out our blog for all types of shopping cart and ecommerce solutions at extremely affordable rates. Contact to get disocunts and your online shop Now!

    ReplyDelete
  14. "FrontlineSSM" organize, automate, and synchronize business processes—principally Sales & Service related activities, & boost the productivity of Sales & Service person Its generally denotes a company-wide business strategy embracing all Sales and Service even beyond. When an implementation is effective, people, processes, and technology work in synergy to develop and strengthen relationships, increase profitability, and reduce operational costs.

    ReplyDelete
  15. A user friendly tool for lead generation, follow-ups, sales enhancer and increase in efficiency, productivity & profitability,Sales Force Automation, Email Campaigns, Lead Generation, Sales Leads, CRM Software, Revenue Management Strategy in Sales.

    ReplyDelete
  16. This comment has been removed by the author.

    ReplyDelete
  17. A Complete end-to-end sales and services management CRM solution.

    1. Follow-up quickly after the event. Think about your follow-up process before the event happens not after wards.

    2. Create event follow-up content pieces, talking points and email templates for your sales team to use to add value and continue the conversation in a relevant way rather than "pitching" everybody.

    3. Develop a nurturing track that for event attendees connects with the theme or the content of the event. Try to do this at least for a few months at minimum.

    4. See the event as a conversation (or conversation starter) not a acampaign.

    Frontline SSM Software saves at least 10 times the payment made by you for usage

    ReplyDelete
  18. Great blog post...Another option for someone who goes on vacation or leaves for the night is to have a work flow re-assign all of the activities back to the original queue after ‘X’ hours of a user being logged out. This could be a work flow specific to certain queues, in which the cases may not require extensive follow-up or if the agent does not need to maintain ownership of the case through the case life cycle. This eliminates the need to re-assign cases back to a queue.

    ReplyDelete