Thursday, April 24, 2014

CRM Solution for Your Esteemed Organization

The software will do the following to your business, which you have most lovingly and painstakingly built, to come to the current level:-

  • Generate additional prospects on daily basis
  • Protect your prospects
  • Maintain AMC’s and other service details
  • Increase your sales turnover manifold
  • Get much improved sales projections
  • Reduce your working capital substantially

Sales Mantra CRM totally meets the above requirements of business as under:

  • Details of each customer could be entered and history could be maintained to have better follow up with the customers.

  • The technical as well as commercial details of the products can be saved in the library to have a ready reference of the same at any time and at any place.

  • The products can be classified according to various types depending on their specifications or according to the vendors.

  • The feature of mass SMS and mass mailing helps in making customers and prospects aware of various schemes, offers, discount, product up-gradations, etc.

  • Total management of inventory for products and spare parts can be done through the software.

  • The software helps you in managing the inventory for the consumables/ spare parts along with the products.

  • The detailed history of number of visits along with the work done in each visit for the turn key projects can be recorded and viewed in future for reference.

  • As the software works on internet, it helps in integrating the complete functions of the company irrespective of the location of various branches.

  • Helps in knowing the actual details on all the services done and the spares used in the same for the easy calculation of expenditure on each service done.

  • The team and segments can be defined in the system to keep a proper record of the segments and thus cater to the prospects accordingly.

  • The Quick Complaints Form helps to register a complaint in a few seconds so that the customer gets attended in a minimum span of time.


  • The complaint history is maintained which helps in knowing the details of the equipment's at a given point of time.